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Shanghai Tonbay Industry Co., Limited
Multispecialty Supplier
14yrs
Shanghai, China
Main categories: Glass bottle, Plastic bottle, Aluminum bottle, Plastic cap, Plastic sprayer
Global export expertiseMulti-Language capability: English,ChineseRegistered trademarks (1)Sample-based customization
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Shanghai Tonbay Industry Co., Limited

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Performance
4.6/5
Satisfied50 reviews
  • ≤5h
    average response time
  • 97.7%
    On-time dispatch rate
  • US $110,000+
    {0} orders
Minor customization
Raw material identification and traceability
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by TüVRheinland
Overview
Company registration date2013-03-27
Floor space(㎡)150
Accepted languagesEnglish,Chinese
Years exporting13
Years in industry13
Certifications
REACH
BCTC240209750...
EU NO 10/2011
BCTC240454765...
IEC 62321
BCTC250724936...
(EU) 2020/1245
BCTC241044473...
IEC 62321
LCSB05296017R
EN 1388
LCSB05296016R
(EU) 2025/40​​ 
BCTC260890715...
(EU) 2025/40​​ 
BCTC260853561...
(EU) 2025/40​​ 
BCTC260882297...
ISO 8317
STE06132504S
Production capabilities
Quality control
Product Support traceability of raw materialsYes
Product inspection methodInspection of all products
Trade background
Main marketsWestern Europe(15%), North America(10%), South America(10%)
Main client typesBrand business, Retailer, Engineer, Wholesaler, Manufacturer, For private use
R&D capabilities
Customization optionssample processing, graphic processing, customized on demand
New products launched in last year300
R&D engineers1
R&D engineer education levels1 graduate
Reviews (50)
4.6 /5
Satisfied
  • Supplier service
    4.7
  • On-time shipment
    4.6
  • Product quality
    4.4
I am disappointed with this supplier’s service and product quality. The containers arrived with incorrect color assignments despite our written discussions and confirmations. Furthermore, the printed logo and text begin to wear off after approximately four uses, making the products unsuitable for commercial sale. Additionally, 100 stainless steel roller inhalers from a previous order were not shipped. The supplier acknowledged this omission, but the issue remains unresolved. Instead of providing correctly manufactured containers with durable printing and shipping the missing items, the supplier is asking me to apply for a refund. This situation has caused commercial inconvenience and delays. I recommend that buyers document all specifications, confirm samples carefully, and establish clear quality-control requirements before production. Based on my experience, I cannot recommend this supplier unless these issues are properly resolved.

Response from supplier:

I am the person in charge of this shipment, Jacky. On 6th, Oct, the buyer showed one old photo to ask me why we got wrong colors. At that moment, we were still on our National Day Holiday. After back to work on 8th,Oct ,we checked that we did not wrong. We ever communicated and sent photos to this buyer to confirm, and after we got confirmation, we just arranged to manufacture. And for quality problem, this buyer can send our products to his country's test lab to test to prove, we can afford the test cost. We do packaging export for more than ten years. Time can prove us.
09 Oct 2026
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